Wednesday, 30 July 2008
Air Malta has recently made checking-in for flights even easier for its customers with the launch of Web Check-in on its internet portal www.airmalta.com. Passengers travelling with or without baggage can easily check-in online and print boarding passes from the convenience of their home or office.
Through this new service Air Malta passengers can now save time at the airport and proceed through airport formalities smoothly and easily. By simply logging on www.airmalta.com and clicking on the Web Check-in button as early as 23 hours up to 2 hours prior the scheduled departure time, passengers can not only have their bar coded boarding pass printed but can also choose their seat on board the aircraft. Air Malta is offering web Check-in from Malta to EU countries and from London Gatwick, London Stansted, Birmingham, Zurich, Geneva, Vienna, Athens, Frankfurt, Düsseldorf and Berlin to Malta. More destinations will be introduced in the coming months.
Passengers travelling with baggage can also make use of web check-in. On arrival at the airport the passenger must proceed to the drop-off web check-in counter and check-in their luggage.
“With web check-in Air Malta is continuing to invest and make use of innovative technology to enhance our customer’s experience. We are not only simplifying the check-in process but also saving valuable time to our passengers,” said Joe Cappello, Air Malta’s Chief Executive. “Through this new online service we are continuing to enhance the features offered through our portal www.airmalta.com. Our portal has become very popular and has grown exponentially with over 20% of our sales now being booked online.”
Recently Air Malta’s portal has started offering on-line insurance cover, bookings of hotel accommodation in Malta and abroad, bookings for major attractions happening worldwide and discounted purchase of excess baggage. These services are part and parcel of a corporate wide strategy to simplify the airline’s business, reduce costs and offer better efficient services to Air Malta customers.
Air Malta is putting on increased emphasis on the independent traveller who wants to book online and make his/her own travel arrangements. Air Malta’s easy-to-use portal is a transparent method of purchase of several services that unlike some airline websites does not resort to hidden charges or credit card fees. Air Malta is the only airline in Malta which is truly committed to its customers’ needs.
With full service treatment, a brand new environmentally friendly aircraft fleet, together with quality in-flight entertainment, the Maltese airline is making sure that it continues to be the best value focused carrier operating the Malta route.
source: Air Malta